Frequently Asked Questions

No. We do not collect and store your credit card information. During the purchasing process, you will enter your credit card information directly into the form posted by the credit card payment gateway. Hence, all your credit card information will be collected and secured by the credit card payment gateway directly, in the most secured way.

Yes, but only if it hasn’t been shipped yet. Contact our support team as soon as possible to make changes.

We update stock in real time, so if it’s listed on the site, it’s available.

Check the Size Guide or product description on the product page. If you’re unsure, our support team can assist.

Shipping is free for orders above a certain amount. Otherwise, a small fee is shown at checkout.

Delivery typically takes 2–7 business days depending on your location.

You can return most products within 7–10 days of delivery if they are unused and in original packaging.

Contact us immediately. We’ll arrange a replacement or refund at no extra cost.